We respect your right to data privacy. You can request complete account deletion at any time.
You can request account deletion through any of the following methods:
Click below to send us your account deletion request email. Include your registered email address in the message.
Send Deletion RequestThis will open your email app with a pre-filled message.
Upon account deletion, all personally identifiable data is permanently removed from our servers:
| Data Type | Details | Status |
|---|---|---|
| Profile Information | Name, email, phone number, profile photo | Permanently Deleted |
| Wallet & Coins | All Finora coins, pending earnings balance | Permanently Deleted |
| Mining Data | Mining history, boost records, hash rate logs | Permanently Deleted |
| Task & Reward History | Completed tasks, daily check-ins, scratch card history | Permanently Deleted |
| Referral & Team Data | Your referral code, team structure, referral earnings | Permanently Deleted |
| Notifications | Push notification tokens, notification history | Permanently Deleted |
| Login Sessions | All active sessions, device tokens | Permanently Deleted |
| Transaction Records | Withdrawal history (anonymized for legal compliance) | Retained 90 Days |
* Transaction records may be retained in anonymized form for up to 90 days to comply with financial regulations.
Account deletion requests are processed within 7 days of confirmation.
Once processed, all associated personal data is permanently removed from our servers.